Summary:
The Industrial & Commercial Development Corporation (ICDC) is a State Corporation established in 1954 to promote the economic development of Kenya through the establishment and growth of industrial and commercial enterprises. The Corporation is on its way to becoming a high-performance public entity that contributes meaningfully to the economic development of Kenya.
As part of our strategic realignment we believe that attracting and retaining the right people is essential to the realization of our corporate goals. ICDC therefore invites applications from qualified professionals for the following position:-Customer Relationship Interns (2 positions)
Description:
Role:
To support all sales and customer service initiatives to grow business and offer excellent customer service.
JOB DESCRIPTION
• Attending to customer queries through walk-ins, telephone and email.
• Carrying out market intelligence for business opportunities from the print media.
• Follow up on all documentations required for a complete business proposal efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
• Monitor relationships on a day to day basis to ensure good customer service on the maintenance of SLA.
• In liaison with the Business Development Officer prepare a calling program for the targeted Institution/s. Market the corporations’ products to potential investors, entrepreneurs and institutions.
• Compiling, analyzing, interpreting and preparing reports on contacts made, business opportunities identified and business realized.
• Support implementation of all customer service initiatives
Requirements:
JOB REQUIREMENTS
• A degree or diploma in business related field with a bias in sales and marketing
• Minimum of 1 years working experience in Customer/Account Relationship
• Experience in financial institution will be an added advantage
COMPETENCES/ATTRIBUTES
Personal attributes:
Decisive, aggressive, good relationship management skills, initiative/self-motivated, integrity, ability to deliver results, well-groomed, articulate, team player
Skills required:
Leadership, negotiation, presentation skills, interpersonal networking skills, good communication skills, business opportunity identification skills
Computer Skills:
High level of computer literacy. Adept in use of Microsoft Office specifically Word, Excel & Power-point.
Contract Type: Successful candidates will serve for a period of (6) six months with the possibility of consideration for a longer term engagement dependent on performance.
How to apply
If you meet the above criteria and are ready for the challenge, submit an application letter which indicates current remuneration and day time telephone contacts accompanied with a detailed CV and copies of relevant certificates and testimonials to the below address or apply online.
Only shortlisted candidates will be contacted for interview.
ICDC is an equal opportunity employer which strives to achieve overall balance in its staffing. Women and persons with disabilities are strongly encouraged to apply.
All applications should be received on or before 9th November 2012.
Job ID: 64211
Date Posted: 05 November 2012
Closing Date: 09 November 2012
HR & ADM. MANAGER
PO Box 45519 - 00100
NAIROBI
PR and Communications Intern (1 position)
Category: Media, Communications & PR Location: Nairobi, Kenya
Employment Type: Trainee
Summary:
The Industrial & Commercial Development Corporation (ICDC) is a State Corporation established in 1954 to promote the economic development of Kenya through the establishment and growth of industrial and commercial enterprises. The Corporation is on its way to becoming a high-performance public entity that contributes meaningfully to the economic development of Kenya.
As part of our strategic realignment we believe that attracting and retaining the right people is essential to the realization of our corporate goals. ICDC therefore invites applications from qualified professionals for the following position:-PR and Communications Intern (1 position)
Description:
Role:
Assist in planning, developing and implementing PR and Communications strategies to reinforce the new Corporate brand and create awareness of the Corporation’s products and services.
JOB DESCRIPTION
• Media liaison – Assist in day to day media inquiries. On a daily basis we receive many media inquiries through telephone and/or or walk-ins. These must be attended to safeguard positive image.
• Sponsorship and donations – assist with the preliminary work of analyzing the requests received and drafting responses to the respective inquiries.
• Assist in proofs print and advertising copy for grammatical and typographical errors
• Assist in writing, editing, and gathering stories for ICDC staff newsletter
• Assist in creative design and layout of Annual report, customers service charter and staff newsletter
• Assist in monitoring and reconciling advertising budget
• Assist in the development of PR and Communication strategies
• Assist in negotiating and collaborating with vendors and outside teams such as printers.
• Stakeholder Relations – prepare a list of ICDC stakeholders, business forums to partner with ICDC for business purposes.
• Media monitoring of the ongoing thematic and tactical advertising campaigns and other advertisements, and prepare media reports on feedback received from the advertisements
• Assist in developing ICDC calendar of events
• Assist in preparing distribution schedules of calendars and diaries.
• Assist in managing the new brand, planning, coordinating and executing PR activities and events to promote positive image
• Coordinate and maintain good relations with various stakeholders, both internal and external
• Write and edit articles about the Corporation for print media as and when required.
• Prepare and supervise production of various publicity materials.
• Assist in preparing speeches and other PR reports
Requirements:
JOB REQUIREMENTS • Bachelors degree in Public Relations, Communications, Journalism or Marketing from a recognized university
• Post-graduate qualification in Public Relations, Communication or Journalism in media studies is an added advantage
• IT savvy especially on design and graphics applications
• At least 1 years’ experience in similar position with proven track record of creating positive impact on business through PR and Communication activities
• Must have good organizational, management and communication skills.
• Experience in a financial services institution will be an added advantage
• Competencies / Attributes
• Communication skills with flair in persuasive writing
• Computer skills - Microsoft Office Suite especially Word, Excel & Power-point
• Website design and desktop publishing
• Knowledge of Other design programs such as website, desktop publishing & Photoshop will be an added advantage
• Good Team player
• Creative and organized person with determination to succeed.
Contract Type: Successful candidates will serve for a period of (6) six months with the possibility of consideration for a longer term engagement dependent on performance.
How to apply If you meet the above criteria and are ready for the challenge, submit an application letter which indicates current remuneration and day time telephone contacts accompanied with a detailed CV and copies of relevant certificates and testimonials to the below address or apply online.
Only shortlisted candidates will be contacted for interview.
ICDC is an equal opportunity employer which strives to achieve overall balance in its staffing. Women and persons with disabilities are strongly encouraged to apply.
All applications should be received on or before 9th November 2012.
Job ID: 64212 Date Posted: 05 November 2012
Closing Date: 09 November 2012
HR & ADM. MANAGER
PO Box 45519 - 00100
NAIROBI
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